The name, the method and the area
Johnson Point is the long finger of land at the north end of Lacey, with Henderson Inlet on its west shore and the open Sound on its east. It has carried the name since 1853, after Dr. J. R. Johnson, one of the first settlers in the county. We borrowed it because it marks the north end of our map: from the tip of the point down through Lacey and Olympia to the shop on Lee Street in Tumwater, the whole route stays inside one county. A name taken from a piece of shoreline also keeps the service area honest, because a point has an end and so does a sensible route. Inside that route we stay with the machines that keep a house running day to day: the ones that hold cold, move water and make heat. The name is local on purpose. So is the work.
We are an independent repair service, not tied to any manufacturer or retailer. Every job happens in your home. The technician arrives inside a two-hour window, asks what the machine was doing, and then tests it: continuity through a thermal fuse, resistance across a bake element, voltage at an inlet valve. Guessing replaces good parts and misses bad ones, so the meter comes out first. When the reading points at a culprit, we tell you which part quit, in ordinary language, then write out one figure for the whole job while the tools stay in the bag. Agree to that figure and your $99 already sits within it. Should you decline, the visit comes to $99 and no more. Approved repairs come off the truck when possible, and a written warranty goes on the invoice.
The service area is Olympia, Lacey and Tumwater, plus the Thurston County edges around them where propane ranges and private wells are common. That covers early-1900s bungalows in South Capitol and Bigelow, 1960s homes in Tanglewilde, planned subdivisions in Hawks Prairie and manufactured homes on Tumwater Hill. The machine list is short and does not grow. Cold side: refrigerators, freezers and the ice makers built into them. Wet side: washers and dishwashers. Hot side: dryers, plus ovens, ranges and cooktops, whether they burn gas or propane or run on electric coils, glass-top or induction. Brands run from Speed Queen and Maytag in the laundry room to Bosch, KitchenAid and Café in the kitchen, with plenty of GE, LG, Samsung, Whirlpool, Frigidaire, Kenmore, Amana and Electrolux in between. Microwaves, wine coolers, water heaters, disposals and commercial equipment belong to someone else, and we will tell you so up front.
