Book appliance repair in Olympia, Lacey or Tumwater with a two-hour window

What happens after you send the form or call

We read every request and reply to set a two-hour arrival window, usually the next open one that suits you. If you mention a warm refrigerator or freezer, it moves to the front. On the day, the technician arrives inside the window, looks over the machine and tests it with a meter. Then you learn which part quit and see a single price on paper. Once you okay the work, that $99 visit charge becomes part of the repair figure; pass, and the $99 covers the diagnosis with the account closed. Most approved repairs wrap up during the same stop. Afterward the machine runs a complete cycle while we watch, and your invoice carries the warranty in writing.

• The model and serial number sticker, usually inside the door or on the back
• A phone photo of any error code or blinking light on the display
• A gate code or building entry instructions if the home sits behind one
• A plan for pets, so the dog is settled before the door opens
• Where the technician can park, especially on tight older streets or townhome lots